Stay safe with Vella Technology

We want to make sure that you're experience with us is not only a smooth and enjoyable one, but also a safe a secure one.

When you make a purchase with us, all your personal details like your name and address are transmitted to us over a secure encrypted connection to ensure they stay safe. And once we have your details, we promise they will never be passed on to anyone. You can even request to have all your details removed from our records, although in some cases for warranty reasons we may have to keep your details on file for at least a year.

We certainly don't hide away either like some companies. You can find all our contact details on on our Contact Us page, including a good old fashioned postal address.

Paying by Credit/Debit card online

To give you the upmost security possible, we don't ever see or deal with your credit card details. We know how important it is to keep your card secure, so we leave it to the experts to manage all payments for us, that being PayPal and Google Checkout.

If you have never heard of either PayPal or Google Checkout, we can tell you now you cant get much safer! Combined, these two companies process millions of transactions every day and both offer excellent fraud protection services

Once you pay for your order through PayPal or Google Checkout, they will then be responsible for getting the money to us. We will never have access to your account, nor your card details, so you can feel safe in the knowledge that you're protected.

Want to know more? Feel free to check out the the PayPal or Google Checkout websites.

Paying by Cheque or Bank Transfer

We understand that some people are still a bit weary of giving their card details away online, no matter who the company might be. Because of this we do our best here to try and offer an alternative, and that is the old fashioned cheque or bank transfer.

If you want to pay by either of these two methods then full details will be provided at the end of the checkout stage. You should be aware that we need to wait for cheques to clear or a bank transfer to appear in our account before we start to process your order, so if you're in a bit of a rush this might not be the best option.