If you're using your PC to store all your pictures, videos and documents then
you need to make sure you have a backup. Unfortunately disk failures do happen,
and if you don't have a backup when it does, you'll only regret not doing it when
you have the chance.
Benefits of having a backup solution from
Vella Technology:
- Backups are scheduled and performed automatically without interrupting
you
- No more worrying about losing your files if the worst should happen
- No need to mess around with CDs or DVDs every time you want to make a
backup
- Simple and fast restore process
- No ongoing costs like some backup services, this is just a simple one
off cost
If you're worried that your files might not be getting backed up or simply
need a helping hand to make sure everything is safe, then give us a try. We'll
discuss the best solution for you based on your current hardware, and the number
of PC's in your home.
●
I
already back up my files to CD or DVD. Why would I need your services?
First of all, well done for at least backing up your files! It is too often
the case that people only think about backing up files when its too late.
So why use Vella Technology now? Well, it's all very well backing up your
files on to CD or DVD, but the whole process is very time consuming, it can
sometimes get a bit confusing if you're not sure what you have already
backed up, and worst of all, CD's get lost, they get scratched, and if any
errors occur on your backup CD's when you really need it, you wont be very
happy!
Vella will use USB devices that connect to your PC and automatically make
backups of all your important files. This means no longer having to set
aside some time to burn CD's, just carry on using your PC as you would
normally, but be in the safe knowledge that everything is backed up should
the worst happen.
●
I
have more than one PC, can I have one backup solution for all PC's in the house?
This very much depends on how your home network is
currently configured, if indeed you already have a home network. Setting up
multiple PC's to backup is perfectly possibly, but it is likely costs will
increase slightly.
We will of course talk to you about your arrangements and what you would
like from your backup solution, and provide you with the best possible quote
for your needs.
●
Will
the backup process only backup my documents, pictures, videos etc, or will
it perform a complete hard disk backup?
Our standard backup configuration would only backup
the most important files for you, so if you were to suffer a hard disk
failure you would still need to reinstall windows again. All your important
files however would be safe.
If you would like an entire hard disk backup then simply make us aware of
this and we will adjust hard disk requirements and costing accordingly.
●
Do you charge a call out fee?
As long as you are within our service area, then no
we don't charge a callout fee. Currently our area covers a 30 mile radius of
Colchester.
●
I'm outside your service area but still wish to use your services. Can you make an exception for me?
We do go outside of our normal area from time to
time, but because of fuel costs we are forced to charge a small call out fee for
this. Just contact us with your location and we'll let you know how much
extra it will be.
●
Can you come out to see me in the evenings or at weekends?
We can! Vella Technology understands that people
work all times of the day so we are pretty flexible with our working hours.
We can come out to your house anytime between 9am to 9pm 7 days a week, but
even if this is not convenient for you then simply ask! We go out of our way
to please our customers and we'll usually be more than happy to visit at a
time that's best for you.
It should be noted however that our normal office hours are 9am to 6pm
Monday to Friday, which means we would usually only take phone calls during
this time. We do sometimes work late or at weekends so you could
always try your luck at other times. If we aren't around, there is an answer
phone service which will we respond to as quickly as possible, or
alternatively you could email us at
email@vellatech.com.
UPDATE: Unfortunately Vella Technology no longer provides services to members of the public. Businesses wishing to use our services can contact us by clicking the "Contact Us" button on the menu bar. Our website will be updated as soon as possible to reflect this change.
In the mean time, please feel free to use the search bar below to look for an alternative company to help with your computer needs.
